West Valley Pawn & Gold West Phoenix / Avondale - Questions
At West Valley Pawn, we can make loans from as little as $10 all the way to $100,000.
Get DirectionsQuestions
I need money, what do I do?
If you have an item of value (see “what items can I bring” below), bring it in to our pawn shop. One of our helpful specialists will give you a fair value appraisal, or HIGHEST MAXIMUM DOLLAR VALUE, that we can give. You now have two options: you can either pawn (see “what is a pawn” below) your item or you can sell it to us.
What items can I bring?
We take anything that has value at our pawnshop. Here is a list of some of the items we take you can get a rough idea of what you can bring to us. These are just SOMEof the items we take:
- Jewelry and Estate Jewelry
Gold, Silver, Diamonds, Watches, Fine, Designer, and Estate Jewelry
Brands we purchase include Rolex, Cartier, Tiffany, Hamilton, Omega, and other fine watches.
- Electronics
Flat Screen TVs, DVD players, DVDs, Home Audio, Car Audio, Receivers, Computers, Laptops, Monitors, Speakers, Cameras, Camcorders, GPS, iPods, Cell Phones
Brands we purchase include Sony, Samsung, JVC, RCA, Vizio, and others
- Video Games
Playstation 2, Playstation 3, XBOX 360, Wii, XBOX, and GameCube.
Plus, unlike many stores, we will also buy or loan on your entire collection of games.
- Musical Instruments
Guitars, Basses, Drums, DJ Equipment, Mixers, Speakers
- Vehicles
Cars, Trucks, SUVS, RVs, Boats, Motorcycles, ATVs, Dirtbikes, Quads
- Tools
Drills, Grinders, Routers, Saws, Industrial Tools
Please bring in any accessories (remotes, chords, chargers, etc.) to get the MAXIMUM VALUE for your items.
Can I bring my gun in?
While we respect your right to bear arms, WE DO NOT LOAN ON FIREARMS OR WEAPONS at our pawnshop. Please leave your gun at home or in your car if you must.
How do you determine the value of an item?
We use an aggressive pricing system that is designed to give you maximum dollar value for your items. For non-jewelry items, we use several resources to value your item and then appraise the condition. For jewelry, we appraise your item based on the market price of gold on the NY Spot Market. WE PRIDE OURSELVES ON PAYING MORE THAN OTHER LENDERS. Come in to your pawn shop for a free consultation.
If you feel that we don’t offer enough, we encourage you to seek further appraisals. The customer’s interest, which is getting the most for their item, is our main priority and we want you to get as much money as possible, even if that means getting additional appraisals from other lenders. WE ARE CONFIDENT THAT WE PAY THE MOST AND OFFER A SERVICE FAR SUPERIOR TO OUR COMPETITIORS. We have a loyal customer base that has realized this fact. Ask someone who has been to our store and they will tell you why they keep coming back.
Can I call for a quote?
We can give you a rough estimate over the phone but to get an actual appraisal, we ask that you bring the item in to our pawn shop.
PAWNING YOUR ITEM
What is a pawn?
A pawn is a 90 day loan in which we hold on to your item as security, until you pay back the loan. Basically, you bring your item in. We give you money and hold on to your item. When you bring back the money we loaned you (the principal) plus the interest, we release the item back to you.
What are the terms of a pawn?
A pawn is a loan, done by a pawn shop, in which the principal (the amount we gave you) plus the interest on the loan needs to be repaid for us to release your item back to you. Our interest rates are standard with the ARS-44-1626. The first 60 days are 22% interest, based on your principal. The last 30 days are 10% interest prorated, based on your principal, for a total of 32%. There is also the standard $5 ticket fee and $3 police ticket fees. Lower interest rates are available and dependent on the value of the loan and the loan-to-value ratio (the pawn loan value vs. collateral value). If you have any questions about interest rates or availability, please give us a call and we'll be glad to help.
So I pawned my item, now what?
You have two options: rewrite (extend) your loan or redeem (take your item out). To rewrite the loan, pay the interest and your loan extended for an additional 90 days. To redeem the loan, or take your items out, pay the interest and the amount we gave you, then we give you back your item and your loan has successfully ended. You may bring the item back to our pawn shop any time to get another loan.
What happens if I don’t pay on the pawn?
We understand that the items you own are very important to you. If you do not pay (either rewrite or redeem), the loan will default and the item will transfer ownership to this pawn shop. HOWEVER, we understand that there are circumstances that may prevent you paying. Call us and let us know if you will be late and WE WILL WORK WITH YOU. Your item doesn’t have to default; we can give you an extension as long as your request is reasonable. Defaulting on your loan DOES NOT HARM YOUR CREDIT IN ANY WAY. We will never call any collection agency or file a single report. If you don’t pay, we put the item into our inventory and that is all.
What is a title loan?
A title loan is often referred to as an Auto Title Loan or a Car Title Loan is a loan against the value of your car. It works the same was as a pawn, except YOU CAN CONTINUE TO DRIVE YOUR CAR. We hold on to a copy of your keys and the title. Our Auto Title Loans, provided by Phoenix Title Loans, LLC are the best option if you wish to continue driving the car.
If your loan defaults, the pawn shop will assume ownership of your vehicle. If you redeem your title loan, we will release your keys and title, and you will be good to go. With an auto title loan you have the ability to pay just the interest, pay over time, or make a single payment at any time during the term of the loan.
Come in to our pawn shop to get an application packet. Our title loans process in about 30 minutes, very quick compared to other lenders! Our helpful staff will be happy to answer any questions.
We also offer the unique ability to handle title loans where the value of the vehicle is too low for other lenders to loan on it. In the case of an infrequently used vehicle, a travel trailer, RV, or boat, we are unique in that we can loan on the item at a higher loan to value and store the item in our secured yard.
SELLING YOUR ITEM
What does selling it involve?
If you do not want your item anymore and want to sell it to us, it is pretty simple. We appraise your item, give you money for it, you give us the item, and that is all. Bring your item in to our pawn shop or call us if you have any further questions regarding selling your item. There is no faster way to dispose of items that you no longer need and get cash for them. It’s something like taking your stuff to Goodwill, except that we pay you for the items – IN CASH, IMMEDIATELY.
HOW AM I PROTECTED?
Is my item safe?
Your item is as safe at this pawn shop as if it were in a bank. We have a secured storage area, monitored with various high tech alarm systems and video surveillance. Your jewelry will be locked in heavy duty vault. Your items which are stored inside of our store will NOT BE TOUCHED while they are being securely held. WE GUARANTEE YOUR ITEMS WILL BE RETURNED TO YOU IN THE EXACT CONDITION THEY WERE BROUGHT IN. In addition, your items are insured for their full value.
If you have a vehicle, we will store this vehicle in our secured yard; however, for vehicles stored in our yard we rely on your insurance in the event of a loss. We have had very limited losses in our yard and have never had a vehicle stolen; however, you are required to maintain insurance on the vehicle while it is in our yard.
What are my rights regarding my loan?
The pawn shop industry is strictly regulated and adheres to a strict code of laws. All of our procedures and practices are in accordance with ARS-44 Article 3. In addition to following state regulations, we believe very highly in business ethics and integrity. We promise that you will always be treated fairly under the states’ code of laws and our code of ethics.
Where can I find the laws?
If you would like to view your rights and the laws governing pawnshops, please click on this link:
Scroll down to Article 3 and you will be able to find any information you need. If you have any questions, please come in or call us and we will be happy to answer anything.
All of our auto title loans are provided by Phoenix Title Loans, LLC!